caitaro: (Default)
[personal profile] caitaro
From: caiterz@gmail.com
To: support@support.neopets.com
Subject: Support Submission - support: passwords - (username Torobiusu)
Sent: May 07 2008 14:38:42

Username: Torobiusu
E-mail: caiterz@gmail.com
Language: en
Date: 05/07/2008
Time: 14:38:42

Message:
I potentially lost the birthday and password for this account... Sorry.

But you know, back in the day when Neopets was young, if you were under a certain age, you couldnt do things... so obviously I lied about my age.

Either way, I'm 19 now and I have no idea what I put as the birthday... so I kind of need to know what the birthday is.

Also, I'm pretty sure I know the password, but I have a LOT of passwords, and the email-me-password thing wont email me the password.

It could be because i also have a lot of email accounts, but I dont know which one it is under.

So if nothing else, you tell me the email address and I can try again...

That'd be great.

Thanks so much!

Account Verification -
*insert verification here*

I assure you I am the owner of this account, and I, well, just dont have the birthday, not sure of the password, and not sure of the email account

Sorry for the trouble XD



Hello!

This account has been inactive for too long and cannot be returned. Please check to make sure you are spelling the username correctly and completely as this inactive account may not be the one you created. Please feel free to open a new account. Thank you for the email.

Emily T.
emily@support.neopets.com


My username is "Torobiusu" and it IS active, it still exists.. I know the password, just the STUPID birthday thing!

My other account, however.. "Cblueberry" was RANDOMLY deleted, and no longer exists. Good-bye Chomby :/

There is a big difference between the two. Can you just reset the birthday or tell me what it is?

Thanks
~Cait



You could still log in to your account if you had your information. However, because your account has been inactive for so long, I cannot safely give out any information about it to anyone for security reasons. While the account still exists, I’m afraid I won’t be able to help you. However, if you happen to find your account information later, you will still be able to log in!


Emily T.



Lol, what security reason is there for giving out some fake birthday i entered because if youre under 13, a lot of things are disabled?


The last time i had this problem (on another account) a different neopets employee just gave me the birthday without the hassel.


in my book, i have written down the birthday is within a year or 2 of 1961..

maybe thats enough proof? :/


Well, last time the account probably hadn't been inactive for as long. I'm sorry you lied about your birthday to skirt an international law to protect children, but there's nothing I can do about it now.


Emily T.




Just gimme my fuckin password already >:\

i emailed neopets again... and got a different person.. hopefully they will be more helpfull than "Emily T"

if "emily T" is emily tipping, YOURE DEAD D00D! lol jk

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